Last updated: November 21, 2023
At BECKENHAM Natural Mattress Inc., your satisfaction is our priority. Benefit from a 30-day In-Home Trial for Latex Mattresses purchased on our e-commerce store. Please be aware that our policy centers around enabling you to experience the product in your home, and we do not facilitate general returns.
Experience the Mattress in your home for 30 days to assess its suitability. If, within this period, the firmness does not meet your comfort level, you have the option to exchange the top latex layer. This allows you to tailor the firmness or softness for your perfect sleep experience, and our team will facilitate the exchange at no additional cost.
Certain items, such as those damaged due to misuse or not in their original condition, may not be eligible for return or exchange.
For any questions or assistance, contact our Customer Support at: or phone (415) 909-0096.